中文摘要:

近年來應用網際網路的人口數比例極高，而通訊設備更是日新月異，像行動電話、電腦等設備早已成為多數人日常生活不可或缺之必需品。但也由於資訊科技產品具有便利性、普遍性與隱匿性等特點，不法之徒便將這些產品與服務予以扭曲濫用，淪為最佳的犯罪工具。
近年來隨著科技與網路的迅速發展，網路犯罪與電話詐欺犯罪也日益猖獗，犯罪的方式與手法更是不斷推陳出新。依據內政部警政署於2010年12月14日公佈之165反詐騙專線報案排行榜，第一名為網拍詐騙、第二名為公務詐騙，依序為援交、婚友詐騙、中獎詐騙、假綁架詐騙…等(內政部警政署，2010)。詐騙案件中，網路詐騙與電話詐騙已佔了相當之比例。
本研究旨在探討當前我國電信詐欺犯罪主要模式與預防策略之研究，並以網路詐欺與電話詐欺現況進行分析並提出犯罪防治策略建議。為達上述目的，本研究採用電話訪問調查法取得初級資料，以北市、新北市與基隆地區16歲以上之民眾為母體，採隨機抽樣電話訪問共撥出400通，並針對回收之有效樣本313份運用敘述性統計、卡方檢定、單因子變異數分析等相關統計方法進行分析歸納。
研究結果發現，性別與網路詐欺行為及電話詐欺行為均具有顯著差異，深入分析發現男性曾經被電話詐欺的比例高於女性，但在財物損失上則無顯著性差異。再者，藉由問卷調查結果得知，民眾最期待警察機關針對電信詐欺犯罪
的做法為加強法治教育，以提高防範警覺心。本研究將針對調查研究結果提出犯罪防治策略建議，提供民眾與相關犯罪防治單位及未來研究者之參考。

英文摘要:

In recent years, the proportion of Internet users have grown exceedingly high while communication tools such as mobile phones and computers are growing rapidly and becoming indispensable to the daily lives of most people. However, these tools and services have become criminal tools for illegal activities because information technology is convenient, widespread and anonymous.
With the recent rapid development of technology and Internet, Internet crimes and telephone frauds have become rampant, and new criminal methods and techniques are emerging.According to the Dec 14, 2010 Ministry of The Interior National Police Agency 165 Anti-Fraud Hotline report, Internet auction topped the fraud list, followed by others such as the impersonation of officials, escort services, match making services, win-a-prize and kidnapping scams (Ministry of The Interior National Police Agency, 2010).Of these fraud cases, Internet and telephone scams occupied a high proportion.
This research investigated the nation’s current primary pattern of telecommunication fraud and preventative strategies by analyzing existing Internet and telephone scams data.Preventative strategies are also recommended.The sample consisted mainly of residents 16 years and older living in the greater Taipei area. Using random sampling, 400 telephone interviews were conducted to obtain basic information.Of these, 313 responses were valid.Applying descriptive statistic, Chi-square test and one-way ANOVA were conducted for inductive analysis.
Results showed significant difference between genders in Internet and telephone scam behaviors.In-depth analysis showed that more males than females were scammed through telephone fraud.However, in terms of losses, there was no significant difference between the genders. Males and females showed no significant difference in their preventative measures and deterrents, indicating no significant difference in the measures and expectations of males and females. Based on the results, recommendations for crime prevention are made for the public, crime prevention agencies and future research.

資料來源: https://hdl.handle.net/11296/6z6zg6