中文摘要：

電信詐欺是現今最常見的犯罪之一，每年造成全球數十億美元的財產損失。臺灣是許多電信和互聯網詐欺犯罪首腦的來源，並在第三地組成組織犯罪集團。早期，一些臺灣人在臺灣建立詐欺機房，並在臺灣從事詐欺活動。近期，臺灣和中國的犯罪份子逐漸彼此合作並在國外成立機房，以利欺騙中國人和臺灣人；同時，印度尼西亞是臺灣和中國電信欺詐犯罪者的目的國，犯罪者在印度尼西亞成立機房並展開各種詐欺活動。
本研究題目為「臺灣和中國大陸犯罪集團在印尼從事詐欺活動之研究」，文中分析犯罪者在印度尼西亞實施電信欺詐的動機與犯罪手法，並分析臺灣政府和印度尼西亞政府防制和打擊電信詐欺的角色與功能。本研究採用質性方法，透過訪談從事偵查電信詐欺的人士與包含初級資料和次級資料在內的文獻探討。
研究結果表明，由於電信欺詐肇事者在印度尼西亞犯下了電信犯罪的動機，因此難以在台灣或中國大陸，印度尼西亞領土上建立呼叫中心的財務收益巨大且易於進入印度尼西亞。此外，在印尼設立呼叫中心的台灣和中國電信詐騙團伙的作案手法，例如；犯罪者持免簽證進入印尼，在大城市設立呼叫中心，租用豪宅，僱傭印尼華人。此外，研究發現電信詐騙犯罪者使用了一些方法，即： 許願，微笑，訂閱欺詐，旺吉里，電話銷售欺詐和電子商務欺詐。
這項研究還突出了台灣和印度尼西亞政府為預防和打擊電信欺詐而製定的政策和法規。最後，修訂條例、執法打擊、跨國合作、加強執法能力，是台灣和印尼政府的作用和努力。

英文摘要：

Telecommunication fraud, also called telecom fraud, is one of the most common crimes and leads to multi-billion losses worldwide each year. Taiwan exported many masterminds of telecommunication and internet fraud crime and those criminals form organized crime groups in the third countries. In the early days, some Taiwanese set up call centers in Taiwan and defrauded people in Taiwan. Recently, it becomes gradually that Taiwan and China’s perpetrators cooperate to operate call centers abroad to scam Chinese and Taiwanese. Meanwhile, Indonesia is a destination country for perpetrators of telecom fraud from Taiwan and China that committed to taking call centers in Indonesia and conducting various fraud cases.
This research analyzes the motives from the perpetrator that committed telecom fraud in Indonesia, the modus operandi used by the perpetrator and analyzes the roles and the efforts either from Taiwan Government and Indonesia Government to prevent and fight against telecom fraud. This research is a qualitative approach, examining cases based on interviews with interviewees from institutions that handle telecom fraud and literature analysis that included primary and secondary data.
The result of the study indicates that financial benefits, difficult to set up call centers in Taiwan or China, Indonesian territory is huge and easy to enter Indonesia, as the motives of telecom fraud perpetrators committed telecom crime in Indonesia. In addition, the modus operandi of Taiwan and China telecom fraud ring that set up call centers in Indonesia, such as; the offenders enter to Indonesia with Visa Exemption, set up call centers in big city, rent the luxury house and hired the Indonesian’s ethnic Chinese. Furthermore, the research found that there are some methods used by telecom fraud perpetrators, namely; Vishing, Smishing, Subscription fraud, Wangiri, Telemarketing fraud and Ecommerce fraud.
This research also highlights the policy and regulation of Taiwan and Indonesia government in order to prevent and fight against telecom fraud. Finally, amendments the regulation, crackdown by law enforcement, cross-national cooperation and strengthening the capacity of law enforcement are the role and the effort from Taiwan and Indonesia Government.

文章連結：

https://hdl.handle.net/11296/c39p8j

資料來源：

臺灣博碩士論文知識加值系統