中文摘要

一、研究緣起 詐騙犯罪隨著時代的進步衍生出許多不同類型，根據統計指出在今年（96年）1-9月間，民眾被詐騙的金額高達新台幣四十九億。雖然政府及社會大眾均非常重視詐騙犯罪之蔓延，但防治對策似乎並未發揮立竿見影效果，因此有必要進行更進一步之評估研究。 二、研究方法及過程 本研究採問卷調查法以及電話調查法，以全國為範圍，區分為北、中、南、東四個區域，以民眾及警察局員警為調查對象進行抽樣，共抽取民眾800名及警察人員840名，合計1,640名之樣本。 三、重要發現 在警察調查方面發現了，警察對本身推展詐騙犯罪之各項相關作為均獲得高度成效滿意度，但其他機關未充分配合以及缺乏偵辦詐欺案件專業人員仍是一大問題。而在民眾調查方面，有超過六成的民眾表示認同警方作為，但是仍有大多數的民眾對警方是否有足夠的能力去及時掌控詐騙犯罪表示信心不足。而在兩者之間，則發現了民眾與警察對現行詐騙犯罪現況及警民合作配合各項預防詐騙工作等方面有認知落差。另外對警察防制詐欺工作的重視程度與其它刑案相較方面，有相當高比例的民眾認為警方不重視詐欺犯罪之防制。 四、主要建議事項 （一）立即可行性建議：1.增加民眾信心、鼓勵被害民眾報案以減少犯罪黑數、2.加強警民合作、3.強化平面與大眾傳播媒體宣導；（二）中長期可行性建議：1.提高警察獎勵、提升警察士氣以及2.強化跨部會防制詐騙犯罪之功能、3. 強化民間企業的社會責任、4. 加強資訊科技的解決方案與防制策略等建議。

English Abstract

With the evolution of society, fraud offenses have developed manifold forms. According to the official statistics, from January to September in 2007, the amount of money that people were swindled was up to 4.9 billion. The government agencies and the public have paid much attention to the spread of such offenses, but the prevention strategies do not seem to have significant effects. Therefore, it is necessary to carry out further evaluation studies. Questionnaire and telephone survey methods were conducted to draw a sample of citizens and police officers from each area of Taiwan-the northern, middle, southern, and eastern parts. In total, 1,640 participants were included in the sample, with 800 citizens and 840 police officers respectively. The study found that, police officers were highly satisfied with all the prevention strategies they adopted to popularize against fraud. However, the problems they pointed out were insufficient cooperation of other institutions, and the lack of professionals dealing with fraud offenses. On the other hand, more than 60% of citizens related to the conduct of the police. Yet, many citizens did not trust that the police have adequate ability to control fraud offenses in time. The present study demonstrated that the citizens and the police officers had cognitive discrepancy regarding the current situation of fraud offenses, and in the cooperation between police and citizens against crime. In addiction, compared with other types of criminal offences, many citizens thought that the police officers paid less attention to preventing fraud offenses. Thus, based on the results, four suggestions were proposed in the study, including: For immediate strategies: 1.To boost citizens’ confidence in police. 2.To encourage citizens to report fraud offenses. 3.To promote the efficacy of the mass media. For long-term strategies: 1.To offer police officers’ more rewards in order to raise their morale. 2.To strengthen the links with related agencies to prevent and control fraud offences. 3.To strengthen Folk enterprise's social responsibility. 4.To strengthen solution,prevention and controlling strategies of Information technology. 

資料來源：https://goo.gl/MZRuYf